Frequently Asked Questions
Find answers to common questions about our country-inspired fashion.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find measurements for our shirts, jeans, and boots.
Can I change or cancel my order after it's placed?
Orders are processed quickly; however, if you contact us within 30 minutes of placement, we will do our best to accommodate changes.
Do you offer international shipping?
Yes, Ringers Western ships worldwide. Shipping costs and delivery times vary depending on the destination country.
How should I care for my leather products?
We recommend using a specialized leather conditioner and avoiding prolonged exposure to direct sunlight or moisture to maintain quality.
Are your boots suitable for riding?
Many of our boot styles are designed specifically for equestrian activities, featuring reinforced shanks and appropriate heel heights.
What should I do if I receive a faulty item?
Please contact our customer service team immediately with your order number and photos of the fault so we can arrange a replacement.